Is this legal?
Yes, millions of packages every day are unclaimed, or deemed undeliverable for reasons such as a wrong address, no forwarding address, being delivered to the wrong address, or just simply never picked up from the postal carrier in the given time frame. These packages are not general mail, they are a collection of return-to-sender packages from various online retailers for the above reasons, and thereby the property of those companies.
Where do you get these?
Most unclaimed packages are auctioned off to the highest bidder, and lucky enough we were able to secure a contract with our supplier that allows us access to these.
Do you open these before sending them?
No, we do not open the packages, we leave it a double-blind mystery for both us and for you. It’s a lot more entertaining that way 😉
What kind of things do people typically find in these packages?
While the packages typically contain completely random things, previous customers have found just about anything and everything. These items include but are not limited to: Electronics (wireless headphones, computer accessories, phones, gadgets, LED lights, and signs, etc.), books, records, toys and games, clothing items and accessories, jewelry, shoes, beauty products, personalized items, fad gift items, tools, home décor, knock-off items, name brand items, adult items and much more. Pretty much if you have seen it for sale on an online website, it could be in our unclaimed packages.
Are these boxes intended for resale purposes?
While we do not recommend buying our boxes to resell the contents for a profit, people have found some valuable items. Instead, we encourage our customers to focus on the fun experience with an opportunity to find some treasures!
Can we do a collaboration?
Please send any business inquiries, partnerships, and collaborations to firstname.lastname@example.org
Do we ship internationally?
Not currently but we are working on having international options so follow us on social media for updates.
Why do you not offer refunds on your unclaimed boxes?
Part of the experience of our unclaimed package box is opening items that are unknown to us. Once these packages are opened, that experience can no longer be experienced by anyone else.
Do you guarantee any value on your unopened unclaimed package mystery boxes?
No, since we do not open them we cannot guarantee a value on our unopened unclaimed boxes.
How long does shipping take?
We ship all boxes out within 3-5 business days of order, and we ship UPS ground. Most customers receive their boxes within 1-2 weeks from the order date.
What happens if ironically, my box gets lost in the mail?
All of our boxes are insured, so if this does happen don’t worry! Send us an email at email@example.com with your order number to let us know, and make sure to file a claim with UPS.